Training Mask has implemented a 'CERTIFICATE OF AUTHENTICITY' card within the following.
You may register your Authentic Training Mask Product at https://real.trainingmask.com
If your product cannot be authenticated your may be a victim of counterfeiting, please fill out the Counterfeit Claim form from the link above.
We also encourage you to contact you credit card company and ask them to do a charge back against the alleged counterfeiter.
Training Mask 2.0 is now more in demand than ever. Unfortunately, the strong reputation and popularity of the Training Mask brand has also caught the attention of those looking to profit from criminal activity, and as a result, counterfeit Training Mask merchandise is now making its way to the market. At Training Mask we're dedicated to fighting this problem. We take anti-counterfeiting extremely serious and we're working with worldwide customs authorities, trading standards and various law enforcement agencies to stop the shipment of counterfeit goods, preventing their sale and distribution. Training Mask is never sold directly from Asia.
We aim to take down any websites, sponsored links and online auctions that we believe are selling counterfeit Training Mask products. However, we are reliant upon third parties including internet service providers (which host the sites) and internet search engines (who display the sites) to comply with our requests in a responsive manner.
We also ask you, our valued customers, to be vigilant over counterfeit sites so you can help us to eradicate them.
Many counterfeit websites aren’t classed as a secure website, meaning their URL doesn’t start with HTTPS and the page doesn’t carry a small padlock symbol. Google have recently announced that secure pages which begin with HTTPS will appear higher in its search rankings, reducing the chances of a counterfeit or non-secure website appearing at the start of Google results.
If you have a suspicion, it is often for a valid reason. Counterfeit products are often nothing like the genuine item and are quite inferior in materials, quality and style. Such sites will also not send the item you ordered, it may take several weeks to receive the item and/or they may use your payment card details for other illegal purposes. If Training Mask does not have availability in a certain size or colour, then please contact us and we may be able to provide you with a time and date of when the items will be back in stock.
If you believe you have bought a counterfeit product, you may be able to seek a refund from your bank or debit/credit card provider as a victim of counterfeit fraud.
If you are seeking such a refund and wish for Training Mask to provide a brief authentication statement, then please send the following details to email@example.com. We will need you to provide the website URL and, for assessment and inspection purposes, at least five (5) photographs of the item(s) believed to be counterfeit, in as much detail as possible.
We are only able to confirm whether we believe the item is counterfeit or not following an inspection of your photographs. Please note: we’re not able to reimburse any expenses resulting from purchasing items from counterfeiters but by taking online enforcement action and assisting customers, Training Mask is doing our part in eliminating future incidents of counterfeiting.
We are also not able to provide authentication statements in relation to the sale of second-hand products bought on eBay or other online auction sites. Training Mask cannot guarantee the authenticity of such products so does not recommend buying Training Mask products in this manner. The buyer must beware in respect of all such sales.
If you think you have found a counterfeit website you can email us directly at firstname.lastname@example.org.
Belinda Granger is a beloved and respected figure in Australian Sport with her name going down in history as one of the world's most accomplished female endurance athletes of all time. Belinda has been a professional Triathlete for 16 years although she has been competing in the sport for over 20 years. She has completed 50 Ironman Distance Triathlons of which 15 saw her stand at the top of the podium.View Belinda Granger's profile